Free maintenance and troubleshooting
- Open Tools & Diagnostics.
- Click Copy report or Download report. It contains versions, feature state and counts, not customers, orders, addresses, product titles, users, tokens or license data. Review before sharing.
- For ordinary deactivation, leave Retain all settings and product assignments selected. Deactivation retains data.
- Permanently purge Availability data on Core deletion applies only when Core is deleted and requires explicit confirmation. It is destructive; back up first.
Pro depends on Core, so deactivate/remove Pro before Core. Use the official Leanmerce Account and Support routes for updates, downloads, and assistance.